All Systems Operational

Uptime over the past 90 days. View historical uptime.
Analytics-US ? Operational
90 days ago
100.0 % uptime
Today
BSP Maintenance Event ? Operational
BSP - Other ? Operational
90 days ago
100.0 % uptime
Today
Catalog-US ? Operational
90 days ago
99.79 % uptime
Today
Catalog-EMEA ? Operational
90 days ago
99.96 % uptime
Today
Catalog-APAC ? Operational
90 days ago
100.0 % uptime
Today
Catalog-NAPAC ? Operational
90 days ago
100.0 % uptime
Today
CDM Batch-US ? Operational
90 days ago
100.0 % uptime
Today
Central Returns-US ? Operational
90 days ago
100.0 % uptime
Today
Consumer Data Management-US ? Operational
90 days ago
100.0 % uptime
Today
Consumer Data Management-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Consumer Data Management-APAC ? Operational
90 days ago
100.0 % uptime
Today
Consumer Data Management-NAPAC ? Operational
90 days ago
100.0 % uptime
Today
Delivery-US ? Operational
90 days ago
99.82 % uptime
Today
Delivery-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Delivery-APAC ? Operational
90 days ago
100.0 % uptime
Today
Digital Coupons-APAC ? Operational
90 days ago
100.0 % uptime
Today
Digital Receipts-US ? Operational
90 days ago
99.83 % uptime
Today
Digital Receipts-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Digital Receipts-APAC ? Operational
90 days ago
100.0 % uptime
Today
Digital Receipts-NAPAC ? Operational
90 days ago
100.0 % uptime
Today
Emerald POS Configuration-US ? Operational
90 days ago
100.0 % uptime
Today
END OF DAY SERVICE-US ? Operational
90 days ago
100.0 % uptime
Today
ERP Ingest-US ? Operational
90 days ago
100.0 % uptime
Today
Fulfillment Capacity-US ? Operational
90 days ago
99.82 % uptime
Today
Fulfillment Time-US ? Operational
90 days ago
99.82 % uptime
Today
Fulfillment Time-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Fulfillment Time-APAC ? Operational
90 days ago
100.0 % uptime
Today
Item Availability-US ? Operational
90 days ago
100.0 % uptime
Today
NCR Technical Docs-US ? Operational
90 days ago
100.0 % uptime
Today
Order-US ? Operational
90 days ago
99.81 % uptime
Today
Order-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Order-APAC ? Operational
90 days ago
100.0 % uptime
Today
Promotion Execution-US ? Operational
90 days ago
99.76 % uptime
Today
Promotion Execution-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Promotion Execution-APAC ? Operational
90 days ago
100.0 % uptime
Today
Promotion Execution-NAPAC ? Operational
90 days ago
100.0 % uptime
Today
Receipt Formatting Service-US ? Operational
90 days ago
100.0 % uptime
Today
Selling Cart Service-US ? Operational
90 days ago
100.0 % uptime
Today
Selling Configuration Service-US ? Operational
90 days ago
100.0 % uptime
Today
Site-US ? Operational
90 days ago
99.75 % uptime
Today
Site-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Site-APAC ? Operational
90 days ago
100.0 % uptime
Today
TDM Count-US ? Operational
90 days ago
99.8 % uptime
Today
TDM Export-US ? Operational
90 days ago
99.79 % uptime
Today
Transaction Document Management-US ? Operational
90 days ago
99.77 % uptime
Today
Transaction Document Management-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Transaction Document Management-APAC ? Operational
90 days ago
100.0 % uptime
Today
WIC EBT-US ? Operational
90 days ago
100.0 % uptime
Today
PagerDuty Notification Delivery Operational
PagerDuty Events API Operational
PagerDuty Web Application Operational
PagerDuty REST API Operational
PagerDuty Webhooks Operational
Delivery-NAPAC ? Operational
90 days ago
100.0 % uptime
Today
Digital Coupons-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Digital Coupons-NAPAC ? Operational
90 days ago
100.0 % uptime
Today
Stored Value-US ? Operational
90 days ago
99.75 % uptime
Today
Stored Value-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Stored Value-APAC ? Operational
90 days ago
100.0 % uptime
Today
Transaction Document Management-NAPAC ? Operational
90 days ago
100.0 % uptime
Today
Order-NAPAC ? Operational
90 days ago
100.0 % uptime
Today
Selling counter service-US ? Operational
90 days ago
100.0 % uptime
Today
Menu-US ? Operational
90 days ago
99.78 % uptime
Today
Menu-APAC ? Operational
90 days ago
100.0 % uptime
Today
Menu-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Menu-NAPAC ? Operational
90 days ago
100.0 % uptime
Today
Menu v1-US ? Operational
90 days ago
100.0 % uptime
Today
Menu v1-APAC ? Operational
90 days ago
100.0 % uptime
Today
Menu v1-NAPAC ? Operational
90 days ago
100.0 % uptime
Today
Menu v1-EMEA ? Operational
90 days ago
100.0 % uptime
Today
PickList Assist-US ? Operational
90 days ago
100.0 % uptime
Today
PickList Assist-APAC ? Operational
90 days ago
100.0 % uptime
Today
PickList Assist-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Order History-US ? Operational
90 days ago
100.0 % uptime
Today
Order History-APAC ? Operational
90 days ago
100.0 % uptime
Today
Order History-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Order History-NAPAC ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 4, 2025

No incidents reported today.

Apr 3, 2025

No incidents reported.

Apr 2, 2025
BSL Catalog Import Processing Degraded
Resolved - Dear Valued Clients,

Thank you for your patience, services have been restored.

Update on Service Disruption: We experienced a temporary issue affecting NCR Voyix BSL Catalog services.

Resolved: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now fully restored.

Follow-Up: We're conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available.

Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns.

We’re in this together,
The NCR Voyix Team
Apr 2, 17:08 EDT
Investigating - Dear Valued Clients,

We understand you are experiencing issues with the services.

Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix BSL Catalog services.

Quick Action: Our monitoring systems alerted us that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available.

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team
Apr 2, 15:17 EDT
Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025
Catalog upgrade in NAMER region
Completed - The scheduled maintenance has been completed.
Mar 26, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 14:00 EDT
Scheduled - Please be advised that the Catalog application will undergo scheduled maintenance. During this time, users may notice a slight increase in batch import times. Thank you for your patience.
Mar 25, 02:40 EDT
Menu - Investigating Issues
Resolved - We are currently experiencing issues for the following component(s) and are looking into them.
Mar 26, 13:05 EDT
Investigating - We are currently experiencing issues for the following component(s) and are looking into them.
Mar 26, 13:04 EDT
Database upgrade in NAMER region
Completed - The scheduled maintenance has been completed.
Mar 26, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 04:00 EDT
Scheduled - We are performing database upgrade for a subset of services under BSP. A minimal downtime is expected during the upgrade.
Mar 17, 09:12 EDT
Database upgrade in EMEA region
Completed - The scheduled maintenance has been completed.
Mar 26, 00:24 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 23:01 EDT
Scheduled - We are performing database upgrade for a subset of services under BSP. A minimal downtime is expected during the upgrade.
Mar 17, 09:07 EDT
Mar 25, 2025
Catalog upgrade in EMEA region
Completed - The scheduled maintenance has been completed.
Mar 25, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 22:00 EDT
Scheduled - Please be advised that the Catalog application will undergo scheduled maintenance. During this time, users may notice a slight increase in batch import times. Thank you for your patience.
Mar 25, 02:37 EDT
Database upgrade in APAC region
Completed - The scheduled maintenance has been completed.
Mar 25, 17:31 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 15:31 EDT
Scheduled - We are performing a database upgrade for a subset of services under BSP. A minimal downtime is expected during the upgrade.
Mar 17, 09:05 EDT
Database upgrade in NAPAC region
Completed - The scheduled maintenance has been completed.
Mar 25, 17:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 15:30 EDT
Scheduled - We are performing a database upgrade for a subset of services under BSP. A minimal downtime is expected during the upgrade.
Mar 17, 09:03 EDT
Catalog upgrade in NAPAC region
Completed - The scheduled maintenance has been completed.
Mar 25, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 15:00 EDT
Scheduled - Please be advised that the Catalog application will undergo scheduled maintenance. During this time, users may notice a slight increase in batch import times. Thank you for your patience.
Mar 25, 02:31 EDT
Catalog upgrade in APAC region
Completed - The scheduled maintenance has been completed.
Mar 25, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 12:00 EDT
Scheduled - Please be advised that the Catalog application will undergo scheduled maintenance. During this time, users may notice a slight increase in batch import times. Thank you for your patience.
Mar 25, 02:33 EDT
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

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