April 2025

Menu - Investigating Issues
This incident has been resolved.
Apr 14, 03:26 - 03:52 EDT
Menu - Investigating Issues
This incident has been resolved.
Apr 14, 03:29 - 03:52 EDT
Data flow issues resulting in incorrect NEOS incident status
Dear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: We experienced a temporary issue affecting NCR Voyix OPS 360 services resulting in incorrect NEOS incidents status. Resolved: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now fully restored. Follow-Up: We're conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team
Apr 9, 16:03 - 16:34 EDT

March 2025

[Scheduled] Catalog upgrade in NAMER region
The scheduled maintenance has been completed.
Mar 26, 14:00 - 16:00 EDT
Menu - Investigating Issues
We are currently experiencing issues for the following component(s) and are looking into them.
Mar 26, 13:04 - 13:05 EDT
[Scheduled] Database upgrade in NAMER region
The scheduled maintenance has been completed.
Mar 26, 04:00 - 06:00 EDT

February 2025

Catalog-EMEA - Investigating Issues
We are currently experiencing issues for the following component(s) and are looking into them.
Feb 26, 23:29 - 23:37 EST
[Scheduled] Database upgrade in NAMER region
The scheduled maintenance has been completed.
Feb 19, 03:00 - 04:00 EST
[Scheduled] Database upgrade in NAMER region
The scheduled maintenance has been completed.
Feb 18, 03:00 - 04:00 EST