In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 2025 - 07:00 UTC
Dec 11, 2025 - 07:00 UTC
Scheduled - New Command Center Client Release.
Introducing new functionality to manage store grouping in the client and changing the way Event Viewer displays timestamps.
After this change, next login to RDFClient will trigger a new client download.
RDF Client GR: 20.1.6.275
RDF Client CD: 20.1.6.342
Dec 11, 2025 07:00-11:00 UTC
Introducing new functionality to manage store grouping in the client and changing the way Event Viewer displays timestamps.
After this change, next login to RDFClient will trigger a new client download.
RDF Client GR: 20.1.6.275
RDF Client CD: 20.1.6.342
Dec 11, 2025 07:00-11:00 UTC
About This Site
Welcome to the NCR Voyix's status page - the place to view status of services hosted by NCR Voyix. We use this page as the primary means of communicating incidents and scheduled maintenance to our customers. When we learn of an incident that might affect our customers, we update the status here. We mark it as “degraded performance” (yellow) when the service is partially available, and a “major outage” (red) when the service is completely unavailable.
Please go to the following link and view "Retail and Restaurant information products" to view the standard maintenance windows per line of business. https://www.ncrvoyix.com/company/support
ANNOUNCEMENTS:
Aloha Cloud & Silver
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Aloha Cloud-NAMER
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Aloha Order Direct-NAMER
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Back Office-NAMER
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Console-NAMER
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Hospitality Data Platform-NAMER
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Hospitality Data Platform-EMEA
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Hospitality Data Platform-APAC
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Hospitality Data Platform-NAPAC
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Momentum-NAMER
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Momentum-EMEA
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Pulse Aloha Cloud API-NAMER
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Silver Commerce-NAMER
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Silver Commerce-EMEA
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Silver Essentials-NAMER
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BSL Checkout
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Central Returns-NAMER
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Central Returns-EMEA
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Central Returns-APAC
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Central Returns-NAPAC
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Digital Coupons-NAMER
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Digital Coupons-EMEA
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Digital Coupons-APAC
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Digital Coupons-NAPAC
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Digital Coupons-GOV
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Emerald POS Configuration-NAMER
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Emerald POS Configuration-EMEA
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Emerald POS Configuration-APAC
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Emerald POS Configuration-NAPAC
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End of Day Service-NAMER
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End of Day Service-EMEA
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End of Day Service-APAC
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Picklist Assist-NAMER
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Picklist Assist-EMEA
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Picklist Assist-APAC
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Pharmacy-NAMER
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Schedule Definition-NAMER
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Schedule Definition-EMEA
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Schedule Definition-APAC
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Schedule Definition-NAPAC
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Selling Cart Service-NAMER
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Selling Cart Service-EMEA
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Selling Cart Service-APAC
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Selling Cart Service-NAPAC
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Selling Configuration Service-NAMER
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Selling Configuration Service-EMEA
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Selling Configuration Service-APAC
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Selling Configuration Service-NAPAC
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Voyix Technical Docs-NAMER
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Voyix Technical Docs-NAPAC
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WIC EBT-NAMER
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WIC EBT-EMEA
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WIC EBT-APAC
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BSL Consumer & Loyalty
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Consumer Data Management (CDM)-NAMER
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Consumer Data Management (CDM)-EMEA
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Consumer Data Management (CDM)-APAC
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Consumer Data Management (CDM)-GOV
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Promotion Execution-NAMER
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Promotion Execution-EMEA
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Promotion Execution-APAC
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Stored Value-NAMER
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Stored Value-EMEA
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Stored Value-APAC
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Consumer Data Management (CDM)-NAPAC
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Promotion Execution-NAPAC
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Stored Value-NAPAC
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BSL Data
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Site-NAMER
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Site-EMEA
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Site-APAC
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Site-GOV
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Tax Categories-NAMER
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Tax Categories-EMEA
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Tax Categories-APAC
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Tax Categories-NAPAC
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Transaction Document Management (TDM)-NAMER
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Transaction Document Management (TDM)-EMEA
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Transaction Document Management (TDM)-APAC
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Transaction Document Management (TDM)-NAPAC
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BSL Items
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Catalog-NAMER
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Catalog-EMEA
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Catalog-APAC
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Catalog-GOV
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Catalog-NAPAC
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Catalog Storage Service-NAMER
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Catalog Storage Service-GOV
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BSL Menu
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Item Availability-NAMER
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Item Availability-EMEA
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Item Availability-APAC
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Item Availability-GOV
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Menu v1-NAMER
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Menu v1-EMEA
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Menu v1-APAC
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Menu v1-NAPAC
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Menu V2-NAMER
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Menu V2-EMEA
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Menu V2-APAC
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Menu V2-NAPAC
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BSL Order
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Delivery-NAMER
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Delivery-EMEA
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Delivery-APAC
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Delivery-NAPAC
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Digital Receipt-NAMER
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Digital Receipt-EMEA
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Digital Receipt-APAC
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Digital Receipt-GOV
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Fulfillment Capacity-NAMER
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Fulfillment Capacity-EMEA
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Fulfillment Time-NAMER
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Fulfillment Time-EMEA
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Fulfillment Time-APAC
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Fulfillment Time-NAPAC
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Order-NAMER
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Order-EMEA
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Order-APAC
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Order-NAPAC
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Order-GOV
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Order History-NAMER
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Order History-EMEA
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Order History-APAC
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Order History-NAPAC
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EDGE
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EDGE API-NAMER
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EDGE API-EMEA
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EDGE Data Sync-NAMER
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EDGE Data Sync-EMEA
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EDGE User Interface-NAMER
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EDGE User Interface-EMEA
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Freshop
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API-NAMER
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API-APAC
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API-GOV
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App-NAMER
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App-APAC
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App-GOV
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Data Processing-NAMER
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Data Processing-APAC
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Data Processing-GOV
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Third Party Integrations-NAMER
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Websites (AWS)-NAMER
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Websites (AWS)-APAC
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Websites (GCP)-NAMER
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Payments
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Common Environment Authorizer Service-NAMER
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