All Systems Operational
About This Site
Welcome to the NCR Voyix's status page - the place to view status of services hosted by NCR Voyix. We use this page as the primary means of communicating incidents and scheduled maintenance to our customers. When we learn of an incident that might affect our customers, we update the status here. We mark it as “degraded performance” (yellow) when the service is partially available, and a “major outage” (red) when the service is completely unavailable.
Please go to the following link and view "Retail and Restaurant information products" to view the standard maintenance windows per line of business. https://www.ncrvoyix.com/company/support
ANNOUNCEMENTS:
Aloha Cloud & Silver
Operational
Aloha Cloud-NAMER
Operational
Aloha Order Direct-NAMER
Operational
Back Office-NAMER
Operational
Console-NAMER
Operational
Hospitality Data Platform-NAMER
Operational
Hospitality Data Platform-EMEA
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Hospitality Data Platform-APAC
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Hospitality Data Platform-NAPAC
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Momentum-NAMER
Operational
Momentum-EMEA
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Pulse Aloha Cloud API-NAMER
Operational
Silver Commerce-NAMER
Operational
Silver Commerce-EMEA
Operational
Silver Essentials-NAMER
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Silver Essentials-EMEA
Operational
BSL Checkout
Operational
Central Returns-NAMER
Operational
Central Returns-EMEA
Operational
Central Returns-APAC
Operational
Central Returns-NAPAC
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Digital Coupons-NAMER
Operational
Digital Coupons-EMEA
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Digital Coupons-APAC
Operational
Digital Coupons-NAPAC
Operational
Digital Coupons-GOV
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Emerald POS Configuration-NAMER
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Emerald POS Configuration-EMEA
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Emerald POS Configuration-APAC
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Emerald POS Configuration-NAPAC
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End of Day Service-NAMER
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End of Day Service-EMEA
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End of Day Service-APAC
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End of Day Service-NAPAC
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Picklist Assist-NAMER
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Picklist Assist-EMEA
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Picklist Assist-APAC
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Picklist Assist-NAPAC
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Pharmacy-NAMER
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Schedule Definition-NAMER
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Schedule Definition-EMEA
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Schedule Definition-APAC
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Schedule Definition-NAPAC
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Selling Cart Service-NAMER
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Selling Cart Service-EMEA
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Selling Cart Service-APAC
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Selling Cart Service-NAPAC
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Selling Configuration Service-NAMER
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Selling Configuration Service-EMEA
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Selling Configuration Service-APAC
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Selling Configuration Service-NAPAC
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Voyix Technical Docs-NAMER
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Voyix Technical Docs-EMEA
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Voyix Technical Docs-APAC
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Voyix Technical Docs-NAPAC
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WIC EBT-NAMER
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WIC EBT-EMEA
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WIC EBT-APAC
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WIC EBT-NAPAC
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BSL Consumer & Loyalty
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Consumer Data Management (CDM)-NAMER
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Consumer Data Management (CDM)-EMEA
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Consumer Data Management (CDM)-APAC
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Consumer Data Management (CDM)-GOV
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Promotion Execution-NAMER
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Promotion Execution-EMEA
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Promotion Execution-APAC
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Stored Value-NAMER
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Stored Value-EMEA
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Stored Value-APAC
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Consumer Data Management (CDM)-NAPAC
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Promotion Execution-NAPAC
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Stored Value-NAPAC
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BSL Data
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Site-NAMER
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Site-EMEA
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Site-APAC
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Site-NAPAC
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Site-GOV
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Tax Categories-NAMER
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Tax Categories-EMEA
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Tax Categories-APAC
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Tax Categories-NAPAC
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Transaction Document Management (TDM)-NAMER
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Transaction Document Management (TDM)-EMEA
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Transaction Document Management (TDM)-APAC
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Transaction Document Management (TDM)-NAPAC
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Transaction Document Management (TDM)-GOV
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BSL Items
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Catalog-NAMER
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Catalog-EMEA
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Catalog-APAC
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Catalog-GOV
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Catalog-NAPAC
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Catalog Storage Service-NAMER
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Catalog Storage Service-EMEA
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Catalog Storage Service-APAC
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Catalog Storage Service-NAPAC
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Catalog Storage Service-GOV
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BSL Menu
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Item Availability-NAMER
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Item Availability-EMEA
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Item Availability-APAC
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Item Availability-NAPAC
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Item Availability-GOV
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Menu v1-NAMER
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Menu v1-EMEA
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Menu v1-APAC
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Menu v1-NAPAC
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Menu V2-NAMER
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Menu V2-EMEA
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Menu V2-APAC
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Menu V2-NAPAC
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BSL Order
Operational
Delivery-NAMER
Operational
Delivery-EMEA
Operational
Delivery-APAC
Operational
Delivery-NAPAC
Operational
Digital Receipt-NAMER
Operational
Digital Receipt-EMEA
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Digital Receipt-APAC
Operational
Digital Receipt-NAPAC
Operational
Digital Receipt-GOV
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Fulfillment Capacity-NAMER
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Fulfillment Capacity-EMEA
Operational
Fulfillment Capacity-APAC
Operational
Fulfillment Capacity-NAPAC
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Fulfillment Time-NAMER
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Fulfillment Time-EMEA
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Fulfillment Time-APAC
Operational
Fulfillment Time-NAPAC
Operational
Order-NAMER
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Order-EMEA
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Order-APAC
Operational
Order-NAPAC
Operational
Order-GOV
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Order History-NAMER
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Order History-EMEA
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Order History-APAC
Operational
Order History-NAPAC
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EDGE
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EDGE API-NAMER
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EDGE API-EMEA
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EDGE Data Sync-NAMER
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EDGE Data Sync-EMEA
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EDGE User Interface-NAMER
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EDGE User Interface-EMEA
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Freshop
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API-NAMER
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API-APAC
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API-GOV
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App-NAMER
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App-APAC
Operational
App-GOV
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Data Processing-NAMER
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Data Processing-APAC
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Data Processing-GOV
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Third Party Integrations-NAMER
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Third Party Integrations-APAC
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Third Party Integrations-GOV
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Websites (AWS)-NAMER
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Websites (AWS)-APAC
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Websites (GCP)-NAMER
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Websites (GCP)-APAC
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Websites (GCP)-GOV
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Payments
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Common Environment Authorizer Service-NAMER
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Common Environment Processor Service-NAMER
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Government Environment Authorizer Service-GOV
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Government Environment Processor Service-GOV
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Hospitality Environment Authorizer Service-NAMER
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Hospitality Environment Processer Service-NAMER
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Merchant Reporting Portal-NAMER
Operational
NCR Voyix Processor (NVP)-NAMER
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Online Transaction Processing - Restaurant-NAMER
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Online Transaction Processing - Retail-NAMER
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Secure Pay-NAMER
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Secure Pay Portal-NAMER
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Settlement & Funding-NAMER
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Third Party Processors-NAMER
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Virtual Terminal-NAMER
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Voyix Connect Gateway - Restaurant-NAMER
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Voyix Connect Gateway - Retail-NAMER
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Voyix Connect Reporting - Restaurant-NAMER
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Voyix Connect Reporting - Retail-NAMER
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Voyix Pay-NAMER
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WebEPS (eCommerce) - Restaurant-NAMER
Operational
WebEPS (eCommerce) - Retail-NAMER
Operational
Restaurant Engage
Operational
Aloha Stored Value-NAMER
Operational
Aloha Stored Value-EMEA
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Aloha Stored Value-APAC
Operational
Cloud Connect-NAMER
Operational
Cloud Connect-EMEA
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Cloud Connect-APAC
Operational
Digital Ordering-NAMER
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Mobile Pay-NAMER
Operational
Mobile Pay API-NAMER
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Online Ordering API-NAMER
Operational
Online Ordering API-EMEA
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Online Ordering API-APAC
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Online Ordering Classic-NAMER
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Online Ordering Classic-EMEA
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Online Ordering Classic-APAC
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Ordering Essentials-NAMER
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Ordering Essentials-EMEA
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Ordering Essentials-APAC
Operational
Restaurant Manage
Operational
Aloha Keyless Licensing-NAMER
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Aloha Upgrade Agent-NAMER
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Aloha Upgrade Agent-EMEA
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Aloha Upgrade Agent-APAC
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Command Center-NAMER
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Command Center-EMEA
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Command Center-APAC
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Command Center WebOrder-NAMER
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Command Center WebOrder-EMEA
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Command Center WebOrder-APAC
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Configuration Center-NAMER
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Configuration Center-EMEA
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Configuration Center-APAC
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Configuration Center API-NAMER
Operational
Configuration Center API-EMEA
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Configuration Center API-APAC
Operational
NCR Voyix Back Office (NBO)-NAMER
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NCR Voyix Back Office (NBO)-EMEA
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NCR Voyix Back Office (NBO)-APAC
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Radiant POS Management-NAMER
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Voyix Console-NAMER
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Voyix Virtual POS-NAMER
Operational
Restaurant Order
Operational
Intelligent Kitchen-NAMER
Operational
Restaurant Reporting
Operational
Aloha Insight-NAMER
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Aloha Insight-EMEA
Operational
Aloha Insight-APAC
Operational
NSS Event Logger-NAMER
Operational
Pulse Aloha Cloud API-NAMER
Operational
Pulse Realtime-NAMER
Operational
Pulse Realtime API-NAMER
Operational
Pulse Streaming-NAMER
Operational
Retail Pocket Office
Operational
Ingest-Data-NAMER
Operational
Price-Batch-NAMER
Operational
Shasta-Common-Service-NAMER
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Shasta-Common-Service-EMEA
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Shasta-Common-Service-APAC
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Shasta-Common-Service-NAPAC
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Shasta-Configuration-Service-NAMER
Operational
Shasta-Configuration-Service-EMEA
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Shasta-Configuration-Service-APAC
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Shasta-Configuration-Service-NAPAC
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Shasta-Merchandising-Manager-NAMER
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Shasta-Merchandising-Manager-EMEA
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Shasta-Merchandising-Manager-APAC
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Shasta-Merchandising-Manager-NAPAC
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Shasta-Mobile-Back-Office-NAMER
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Shasta-Mobile-Back-Office-EMEA
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Shasta-Mobile-Back-Office-APAC
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Shasta-Mobile-Back-Office-NAPAC
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Shasta-Web-Back-Office-NAMER
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Shasta-Web-Back-Office-EMEA
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Shasta-Web-Back-Office-APAC
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Shasta-Web-Back-Office-NAPAC
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Retail Insight
Operational
Insight AI Agent-NAMER
Operational
Insight AI Agent-EMEA
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Insight AI Agent-APAC
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NCR Voyix Insight - SCO Package-NAMER
Operational
NCR Voyix Insight - SCO Package-EMEA
Operational
NCR Voyix Insight - SCO Package-APAC
Operational
NCR Voyix Insight - Store Ops Package-NAMER
Operational
NCR Voyix Insight - Store Ops Package-EMEA
Operational
NCR Voyix Insight - Store Ops Package-APAC
Operational
Voyix Insight-NAMER
Operational
Voyix Insight-EMEA
Operational
Voyix Insight-APAC
Operational
Voyix Insight-GOV
Operational
Retail Loyalty
Operational
Voyix Loyalty (NVL)-NAMER
Operational
Voyix Loyalty (NVL)-EMEA
Operational
Voyix Loyalty (NVL)-APAC
Operational