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Degraded Performance
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No downtime recorded on this day.
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had a major outage.
had a partial outage.
Scheduled Maintenance
ACTION REQUIRED – North America ONLY - Disaster Recovery/High Availability Additional IP Jun 24, 2025 03:00-03:05 EDT
Dear Valued Clients,
Please be aware of the following NCR Voyix change that will be implemented on June 24, 2025
Ensuring High Availability for Operations: ALL CLIENTS in North America
To ensure High Availability of your systems, NCR Voyix is adding an additional data center location for High Availability (HA). Please add the new IP address to ensure continued operation should a disaster occur.
What happens if you do not complete this: Should NCR Voyix need to perform a datacenter failover due to a disaster or scheduled disaster recovery test, your site will lose communication with NCR Voyix until the IP address is whitelisted.
ACTION REQUIRED: Please ensure your IT Department whitelists the following IP Address, if your firewalls do not support name resolution or NSS, to ensure continued operation in the event of a major disaster
172.202.205.129
Please contact us if you have any questions regarding this change.
The NCR Voyix Team
Posted on Jun 05, 2025 - 11:31 EDT
Please be aware of the following NCR Voyix change that will be implemented on June 24, 2025
Ensuring High Availability for Operations: ALL CLIENTS in North America
To ensure High Availability of your systems, NCR Voyix is adding an additional data center location for High Availability (HA). Please add the new IP address to ensure continued operation should a disaster occur.
What happens if you do not complete this: Should NCR Voyix need to perform a datacenter failover due to a disaster or scheduled disaster recovery test, your site will lose communication with NCR Voyix until the IP address is whitelisted.
ACTION REQUIRED: Please ensure your IT Department whitelists the following IP Address, if your firewalls do not support name resolution or NSS, to ensure continued operation in the event of a major disaster
172.202.205.129
Please contact us if you have any questions regarding this change.
The NCR Voyix Team
Posted on Jun 05, 2025 - 11:31 EDT
ACTION REQUIRED – North America ONLY - Messaging NAT IP Update Jun 24, 2025 03:00-04:00 EDT
Dear Valued Clients,
Please be aware of the following NCR Voyix change that will be implemented on June 24, 2025
Messaging NAT IP Communication Update: LIMITED to Clients who communicate using Messaging Service/Webhook
*** No action is required on your part If you do not utilize the Messaging Service or Webhooks ***
NCR Voyix will be adding additional Messaging/Webhook NAT IP addresses used for communication.
What happens if you do not complete this: Should you not include the below IP addresses in your whitelist, you may experience connection failures should the Messaging Service/Webhook connection resolve to one of the new server addresses
ACTION REQUIRED: Please have your IT Department whitelist these additional IP addresses:
34.170.117.161 35.197.18.114 35.202.201.171 34.29.40.203 35.203.147.33 34.19.39.232
104.155.155.138 34.169.189.213 35.225.94.118 34.121.36.214 34.168.234.245 34.168.71.226
34.168.35.92 34.168.145.223 34.169.76.173 35.227.158.18
Please contact us if you have any questions regarding this change.
The NCR Voyix Team
Posted on Jun 05, 2025 - 11:02 EDT
Please be aware of the following NCR Voyix change that will be implemented on June 24, 2025
Messaging NAT IP Communication Update: LIMITED to Clients who communicate using Messaging Service/Webhook
*** No action is required on your part If you do not utilize the Messaging Service or Webhooks ***
NCR Voyix will be adding additional Messaging/Webhook NAT IP addresses used for communication.
What happens if you do not complete this: Should you not include the below IP addresses in your whitelist, you may experience connection failures should the Messaging Service/Webhook connection resolve to one of the new server addresses
ACTION REQUIRED: Please have your IT Department whitelist these additional IP addresses:
34.170.117.161 35.197.18.114 35.202.201.171 34.29.40.203 35.203.147.33 34.19.39.232
104.155.155.138 34.169.189.213 35.225.94.118 34.121.36.214 34.168.234.245 34.168.71.226
34.168.35.92 34.168.145.223 34.169.76.173 35.227.158.18
Please contact us if you have any questions regarding this change.
The NCR Voyix Team
Posted on Jun 05, 2025 - 11:02 EDT