All Systems Operational

Uptime over the past 90 days. View historical uptime.
Analytics-US ? Operational
90 days ago
100.0 % uptime
Today
BSP Maintenance Event ? Operational
BSP - Other ? Operational
90 days ago
100.0 % uptime
Today
Catalog-US ? Operational
90 days ago
99.79 % uptime
Today
Catalog-EMEA ? Operational
90 days ago
99.99 % uptime
Today
Catalog-APAC ? Operational
90 days ago
100.0 % uptime
Today
Catalog-NAPAC ? Operational
90 days ago
100.0 % uptime
Today
CDM Batch-US ? Operational
90 days ago
100.0 % uptime
Today
Central Returns-US ? Operational
90 days ago
100.0 % uptime
Today
Consumer Data Management-US ? Operational
90 days ago
100.0 % uptime
Today
Consumer Data Management-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Consumer Data Management-APAC ? Operational
90 days ago
100.0 % uptime
Today
Consumer Data Management-NAPAC ? Operational
90 days ago
100.0 % uptime
Today
Delivery-US ? Operational
90 days ago
99.83 % uptime
Today
Delivery-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Delivery-APAC ? Operational
90 days ago
100.0 % uptime
Today
Digital Coupons-APAC ? Operational
90 days ago
100.0 % uptime
Today
Digital Receipts-US ? Operational
90 days ago
99.83 % uptime
Today
Digital Receipts-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Digital Receipts-APAC ? Operational
90 days ago
100.0 % uptime
Today
Digital Receipts-NAPAC ? Operational
90 days ago
100.0 % uptime
Today
Emerald POS Configuration-US ? Operational
90 days ago
100.0 % uptime
Today
END OF DAY SERVICE-US ? Operational
90 days ago
100.0 % uptime
Today
ERP Ingest-US ? Operational
90 days ago
100.0 % uptime
Today
Fulfillment Capacity-US ? Operational
90 days ago
99.84 % uptime
Today
Fulfillment Time-US ? Operational
90 days ago
99.84 % uptime
Today
Fulfillment Time-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Fulfillment Time-APAC ? Operational
90 days ago
100.0 % uptime
Today
Item Availability-US ? Operational
90 days ago
100.0 % uptime
Today
NCR Technical Docs-US ? Operational
90 days ago
100.0 % uptime
Today
Order-US ? Operational
90 days ago
99.82 % uptime
Today
Order-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Order-APAC ? Operational
90 days ago
100.0 % uptime
Today
Promotion Execution-US ? Operational
90 days ago
99.77 % uptime
Today
Promotion Execution-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Promotion Execution-APAC ? Operational
90 days ago
100.0 % uptime
Today
Promotion Execution-NAPAC ? Operational
90 days ago
100.0 % uptime
Today
Receipt Formatting Service-US ? Operational
90 days ago
100.0 % uptime
Today
Selling Cart Service-US ? Operational
90 days ago
100.0 % uptime
Today
Selling Configuration Service-US ? Operational
90 days ago
100.0 % uptime
Today
Site-US ? Operational
90 days ago
99.77 % uptime
Today
Site-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Site-APAC ? Operational
90 days ago
100.0 % uptime
Today
TDM Count-US ? Operational
90 days ago
99.81 % uptime
Today
TDM Export-US ? Operational
90 days ago
99.81 % uptime
Today
Transaction Document Management-US ? Operational
90 days ago
99.79 % uptime
Today
Transaction Document Management-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Transaction Document Management-APAC ? Operational
90 days ago
100.0 % uptime
Today
WIC EBT-US ? Operational
90 days ago
100.0 % uptime
Today
PagerDuty Notification Delivery Operational
PagerDuty Events API Operational
PagerDuty Web Application Operational
PagerDuty REST API Operational
PagerDuty Webhooks Operational
Delivery-NAPAC ? Operational
90 days ago
100.0 % uptime
Today
Digital Coupons-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Digital Coupons-NAPAC ? Operational
90 days ago
100.0 % uptime
Today
Stored Value-US ? Operational
90 days ago
99.77 % uptime
Today
Stored Value-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Stored Value-APAC ? Operational
90 days ago
100.0 % uptime
Today
Transaction Document Management-NAPAC ? Operational
90 days ago
100.0 % uptime
Today
Order-NAPAC ? Operational
90 days ago
100.0 % uptime
Today
Selling counter service-US ? Operational
90 days ago
100.0 % uptime
Today
Menu-US ? Operational
90 days ago
99.78 % uptime
Today
Menu-APAC ? Operational
90 days ago
100.0 % uptime
Today
Menu-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Menu-NAPAC ? Operational
90 days ago
100.0 % uptime
Today
Menu v1-US ? Operational
90 days ago
100.0 % uptime
Today
Menu v1-APAC ? Operational
90 days ago
100.0 % uptime
Today
Menu v1-NAPAC ? Operational
90 days ago
100.0 % uptime
Today
Menu v1-EMEA ? Operational
90 days ago
100.0 % uptime
Today
PickList Assist-US ? Operational
90 days ago
100.0 % uptime
Today
PickList Assist-APAC ? Operational
90 days ago
100.0 % uptime
Today
PickList Assist-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Order History-US ? Operational
90 days ago
100.0 % uptime
Today
Order History-APAC ? Operational
90 days ago
100.0 % uptime
Today
Order History-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Order History-NAPAC ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025
Menu - Investigating Issues
Resolved - We are currently experiencing issues for the following component(s) and are looking into them.
Apr 24, 06:27 EDT
Investigating - We are currently experiencing issues for the following component(s) and are looking into them.
Apr 24, 06:26 EDT
Apr 23, 2025
Prices showing incorrect
Resolved - Dear Valued Clients,

Update on Service Disruption: We were experiencing temporary issues affecting NCR Voyix BSL Menu V1 Pricing.

Resolved: Our monitoring systems alerted us about potential issues with incorrect prices, leading to immediate resolution efforts. Services are now fully resolved for NAMER and NAPAC.

Follow-Up: EMEA and NAPAC regions might experience issues, NCR Voyix teams have scheduled work during maintenance window to resolve the issues completely. In the limited scenarios you may see incorrect pricing, if so please repull your menu. NCR Voyix has resolved the issue. If the issue is still occurring, please reach out to support. We are conducting a root cause analysis to ensure this doesn't reoccur. Details will be shared as they become available.

Thank you : We understand the critical role out services play in your operations and appreciate your as a customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns.

We're on this.
The NCR Voyix Team
Apr 23, 13:29 EDT
Update - Dear Valued Clients,

Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix BSL Menu V1 Pricing.

Resolved: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now fully restored for NAMER and NAPAC.

Follow-Up: EMEA and APAC regions might experience issues, NCRV teams have scheduled work during maintenance window to resolve the issue completely. In limited scenarios you may see incorrect pricing, if so please repull your menu. NCR Voyix has resolved the issue. If the issue is still occurring, please reach out to support
We're conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available.

Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns.

We’re in this together,
The NCR Voyix Team
Apr 23, 13:04 EDT
Identified - Dear Valued Clients,

We understand that Menu Pricing services may have been disrupted and we are implementing a solution to the issue.

Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix BSL Menu V1 Pricing.

Quick Action: Our monitoring systems alerted us about potential issues with incorrect prices, root cause was identified, and teams are implementing fix. In limited scenarios you may see incorrect pricing, if so please repull your menu. NCR Voyix has resolved the issue. If the issue is still occurring, please reach out to support

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team
Apr 23, 08:48 EDT
Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025
Menu - Investigating Issues
Resolved - This incident has been resolved.
Apr 14, 03:52 EDT
Investigating - We are currently experiencing issues for the following component(s) and are looking into them.
Apr 14, 03:26 EDT
Menu - Investigating Issues
Resolved - This incident has been resolved.
Apr 14, 03:52 EDT
Investigating - We are currently experiencing issues for the following component(s) and are looking into them.
Apr 14, 03:29 EDT
Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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