All Systems Operational

Uptime over the past 90 days. View historical uptime.
Analytics-US ? Operational
90 days ago
100.0 % uptime
Today
BSP Maintenance Event ? Operational
BSP - Other ? Operational
90 days ago
100.0 % uptime
Today
Catalog-EMEA ? Operational
90 days ago
99.91 % uptime
Today
Catalog-APAC ? Operational
90 days ago
100.0 % uptime
Today
Catalog-NAPAC ? Operational
90 days ago
100.0 % uptime
Today
CDM Batch-US ? Operational
90 days ago
100.0 % uptime
Today
Central Returns-US ? Operational
90 days ago
100.0 % uptime
Today
Consumer Data Management-US ? Operational
90 days ago
99.91 % uptime
Today
Consumer Data Management-EMEA ? Operational
90 days ago
99.91 % uptime
Today
Consumer Data Management-APAC ? Operational
90 days ago
99.91 % uptime
Today
Consumer Data Management-NAPAC ? Operational
90 days ago
99.91 % uptime
Today
Delivery-US ? Operational
90 days ago
99.98 % uptime
Today
Delivery-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Delivery-APAC ? Operational
90 days ago
100.0 % uptime
Today
Digital Coupons-APAC ? Operational
90 days ago
100.0 % uptime
Today
Digital Receipts-US ? Operational
90 days ago
99.99 % uptime
Today
Digital Receipts-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Digital Receipts-APAC ? Operational
90 days ago
100.0 % uptime
Today
Digital Receipts-NAPAC ? Operational
90 days ago
100.0 % uptime
Today
Emerald POS Configuration-US ? Operational
90 days ago
100.0 % uptime
Today
END OF DAY SERVICE-US ? Operational
90 days ago
100.0 % uptime
Today
ERP Ingest-US ? Operational
90 days ago
100.0 % uptime
Today
Fulfillment Capacity-US ? Operational
90 days ago
99.99 % uptime
Today
Fulfillment Time-US ? Operational
90 days ago
99.98 % uptime
Today
Fulfillment Time-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Fulfillment Time-APAC ? Operational
90 days ago
100.0 % uptime
Today
Item Availability-US ? Operational
90 days ago
100.0 % uptime
Today
NCR Technical Docs-US ? Operational
90 days ago
100.0 % uptime
Today
Order-US ? Operational
90 days ago
99.89 % uptime
Today
Order-EMEA ? Operational
90 days ago
99.91 % uptime
Today
Order-APAC ? Operational
90 days ago
99.91 % uptime
Today
Promotion Execution-US ? Operational
90 days ago
99.98 % uptime
Today
Promotion Execution-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Promotion Execution-APAC ? Operational
90 days ago
100.0 % uptime
Today
Promotion Execution-NAPAC ? Operational
90 days ago
100.0 % uptime
Today
Receipt Formatting Service-US ? Operational
90 days ago
100.0 % uptime
Today
Selling Cart Service-US ? Operational
90 days ago
100.0 % uptime
Today
Selling Configuration Service-US ? Operational
90 days ago
100.0 % uptime
Today
Site-US ? Operational
90 days ago
99.98 % uptime
Today
Site-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Site-APAC ? Operational
90 days ago
100.0 % uptime
Today
TDM Count-US ? Operational
90 days ago
99.98 % uptime
Today
TDM Export-US ? Operational
90 days ago
99.98 % uptime
Today
Transaction Document Management-US ? Operational
90 days ago
99.87 % uptime
Today
Transaction Document Management-EMEA ? Operational
90 days ago
99.91 % uptime
Today
Transaction Document Management-APAC ? Operational
90 days ago
99.91 % uptime
Today
WIC EBT-US ? Operational
90 days ago
100.0 % uptime
Today
PagerDuty Notification Delivery Operational
PagerDuty Events API Operational
PagerDuty Web Application Operational
PagerDuty REST API Operational
PagerDuty Webhooks Operational
Delivery-NAPAC ? Operational
90 days ago
100.0 % uptime
Today
Digital Coupons-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Digital Coupons-NAPAC ? Operational
90 days ago
100.0 % uptime
Today
Stored Value-US ? Operational
90 days ago
99.98 % uptime
Today
Stored Value-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Stored Value-APAC ? Operational
90 days ago
100.0 % uptime
Today
Transaction Document Management-NAPAC ? Operational
90 days ago
100.0 % uptime
Today
Order-NAPAC ? Operational
90 days ago
100.0 % uptime
Today
Selling counter service-US ? Operational
90 days ago
100.0 % uptime
Today
Menu-US ? Operational
90 days ago
99.96 % uptime
Today
Menu-APAC ? Operational
90 days ago
100.0 % uptime
Today
Menu-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Menu-NAPAC ? Operational
90 days ago
100.0 % uptime
Today
Menu v1-US ? Operational
90 days ago
100.0 % uptime
Today
Menu v1-APAC ? Operational
90 days ago
100.0 % uptime
Today
Menu v1-NAPAC ? Operational
90 days ago
100.0 % uptime
Today
Menu v1-EMEA ? Operational
90 days ago
100.0 % uptime
Today
PickList Assist-US ? Operational
90 days ago
100.0 % uptime
Today
PickList Assist-APAC ? Operational
90 days ago
100.0 % uptime
Today
PickList Assist-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Order History-US ? Operational
90 days ago
100.0 % uptime
Today
Order History-APAC ? Operational
90 days ago
100.0 % uptime
Today
Order History-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Order History-NAPAC ? Operational
90 days ago
100.0 % uptime
Today
Tax Categories-APAC ? Operational
90 days ago
100.0 % uptime
Today
Tax Categories-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Tax Categories-NAPAC ? Operational
90 days ago
100.0 % uptime
Today
END OF DAY SERVICE-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Selling counter service-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Receipt Formatting Service-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Central Returns-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Selling Cart Service-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Emerald POS Configuration-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Selling Configuration Service-EMEA ? Operational
90 days ago
100.0 % uptime
Today
Tax Categories-US ? Operational
90 days ago
100.0 % uptime
Today
Catalog-US ? Operational
90 days ago
100.0 % uptime
Today
NAMER Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 10, 2025

No incidents reported today.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025
Catalog-EMEA - Investigating Issues
Resolved - This incident has been resolved.
Jul 4, 17:50 EDT
Investigating - We are currently experiencing issues for the following component(s) and are looking into them.
Jul 4, 16:34 EDT
Catalog-EMEA - Investigating Issues
Resolved - This incident has been resolved.
Jul 4, 17:49 EDT
Investigating - We are currently experiencing issues for the following component(s) and are looking into them.
Jul 4, 16:45 EDT
Catalog-EMEA - Investigating Issues
Resolved - This incident has been resolved.
Jul 4, 17:49 EDT
Investigating - We are currently experiencing issues for the following component(s) and are looking into them.
Jul 4, 17:11 EDT
Catalog-EMEA - Investigating Issues
Resolved - This incident has been resolved.
Jul 4, 17:49 EDT
Investigating - We are currently experiencing issues for the following component(s) and are looking into them.
Jul 4, 17:24 EDT
Catalog-EMEA - Investigating Issues
Resolved - We are currently experiencing issues for the following component(s) and are looking into them.
Jul 4, 17:43 EDT
Investigating - We are currently experiencing issues for the following component(s) and are looking into them.
Jul 4, 17:33 EDT
Catalog-EMEA - Investigating Issues
Resolved - We are currently experiencing issues for the following component(s) and are looking into them.
Jul 4, 17:43 EDT
Investigating - We are currently experiencing issues for the following component(s) and are looking into them.
Jul 4, 16:22 EDT
Catalog-EMEA - Investigating Issues
Resolved - We are currently experiencing issues for the following component(s) and are looking into them.
Jul 4, 17:05 EDT
Investigating - We are currently experiencing issues for the following component(s) and are looking into them.
Jul 4, 17:02 EDT
Catalog-EMEA - Investigating Issues
Resolved - We are currently experiencing issues for the following component(s) and are looking into them.
Jul 4, 16:39 EDT
Investigating - We are currently experiencing issues for the following component(s) and are looking into them.
Jul 4, 16:05 EDT
Catalog-EMEA - Investigating Issues
Resolved - We are currently experiencing issues for the following component(s) and are looking into them.
Jul 4, 16:25 EDT
Investigating - We are currently experiencing issues for the following component(s) and are looking into them.
Jul 4, 15:54 EDT
Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025
Intermittent errors when performing an API Find call to Site Service
Resolved - This incident has been resolved. We apologize for any inconvenience this may have caused.
Jun 27, 16:23 EDT
Monitoring - The remediation steps have completed and we are now monitoring the environment to ensure resolution.
Jun 27, 15:05 EDT
Identified - Remediation is underway for the intermittent issue.
We apologize for any inconvenience this has caused.
Jun 27, 14:07 EDT
Update - We are currently investigating an issue where an API "find" call to Site Service may result in an error. We apologize for any inconvenience this may cause.
Jun 27, 13:47 EDT
Investigating - Intermittent errors when performing an API Find call to Site Service - US only
Jun 27, 13:30 EDT
Transaction Data Management - Investigating Issues
Resolved - We are currently experiencing issues for the following component(s) and are looking into them.
Jun 27, 15:49 EDT
Investigating - We are currently experiencing issues for the following component(s) and are looking into them.
Jun 27, 15:26 EDT
Transaction Data Management - Investigating Issues
Resolved - We are currently experiencing issues for the following component(s) and are looking into them.
Jun 27, 15:48 EDT
Investigating - We are currently experiencing issues for the following component(s) and are looking into them.
Jun 27, 15:30 EDT
Menu - Investigating Issues
Resolved - We are currently experiencing issues for the following component(s) and are looking into them.
Jun 27, 15:46 EDT
Investigating - We are currently experiencing issues for the following component(s) and are looking into them.
Jun 27, 15:28 EDT
Menu - Investigating Issues
Resolved - We are currently experiencing issues for the following component(s) and are looking into them.
Jun 27, 15:46 EDT
Investigating - We are currently experiencing issues for the following component(s) and are looking into them.
Jun 27, 15:29 EDT
Delivery-US - Investigating Issues
Resolved - We are currently experiencing issues for the following component(s) and are looking into them.
Jun 27, 15:46 EDT
Investigating - We are currently experiencing issues for the following component(s) and are looking into them.
Jun 27, 15:28 EDT
TDM Export-US - Investigating Issues
Resolved - We are currently experiencing issues for the following component(s) and are looking into them.
Jun 27, 15:45 EDT
Investigating - We are currently experiencing issues for the following component(s) and are looking into them.
Jun 27, 15:27 EDT
Transaction Data Management - Investigating Issues
Resolved - We are currently experiencing issues for the following component(s) and are looking into them.
Jun 27, 15:44 EDT
Investigating - We are currently experiencing issues for the following component(s) and are looking into them.
Jun 27, 15:26 EDT
Stored Value - Investigating Issues
Resolved - We are currently experiencing issues for the following component(s) and are looking into them.
Jun 27, 15:44 EDT
Investigating - We are currently experiencing issues for the following component(s) and are looking into them.
Jun 27, 15:27 EDT
Fulfillment Time-US - Investigating Issues
Resolved - We are currently experiencing issues for the following component(s) and are looking into them.
Jun 27, 15:44 EDT
Investigating - We are currently experiencing issues for the following component(s) and are looking into them.
Jun 27, 15:26 EDT
TDM Count-US - Investigating Issues
Resolved - We are currently experiencing issues for the following component(s) and are looking into them.
Jun 27, 15:44 EDT
Investigating - We are currently experiencing issues for the following component(s) and are looking into them.
Jun 27, 15:26 EDT
Order - Investigating Issues
Resolved - We are currently experiencing issues for the following component(s) and are looking into them.
Jun 27, 15:44 EDT
Investigating - We are currently experiencing issues for the following component(s) and are looking into them.
Jun 27, 15:26 EDT
Promotion Execution - Investigating Issues
Resolved - We are currently experiencing issues for the following component(s) and are looking into them.
Jun 27, 15:44 EDT
Investigating - We are currently experiencing issues for the following component(s) and are looking into them.
Jun 27, 15:26 EDT
Site-US - Investigating Issues
Resolved - We are currently experiencing issues for the following component(s) and are looking into them.
Jun 27, 15:44 EDT
Investigating - We are currently experiencing issues for the following component(s) and are looking into them.
Jun 27, 15:26 EDT
Digital Coupons - Investigating Issues
Resolved - We are currently experiencing issues for the following component(s) and are looking into them.
Jun 27, 15:43 EDT
Investigating - We are currently experiencing issues for the following component(s) and are looking into them.
Jun 27, 15:26 EDT
Fulfillment Capacity-US - Investigating Issues
Resolved - We are currently experiencing issues for the following component(s) and are looking into them.
Jun 27, 15:42 EDT
Investigating - We are currently experiencing issues for the following component(s) and are looking into them.
Jun 27, 15:30 EDT
Digital Receipts-US - Investigating Issues
Resolved - We are currently experiencing issues for the following component(s) and are looking into them.
Jun 27, 15:33 EDT
Investigating - We are currently experiencing issues for the following component(s) and are looking into them.
Jun 27, 15:29 EDT
Jun 26, 2025

No incidents reported.

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