Aloha Online Ordering WEA Production SQL Server Maintenance

Scheduled Maintenance Report for NCR Voyix Status

Completed

The scheduled maintenance has been completed.
Posted May 07, 2026 - 06:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 07, 2026 - 02:00 UTC

Scheduled

Upcoming scheduled maintenance notice

Summary
The service will undergo scheduled database maintenance as the NCR Voyix Team patches the Aloha Online Ordering WEA Production Microsoft SQL Server 2016 environment to the latest approved build. During the maintenance window, there may be brief moments of service interruption while database nodes are updated and validated.

What’s Changing
The DBA team will apply the latest SQL Server 2016 patch level to the production SQL servers that support the Aloha Online Ordering application in the WEA environment.

Maintenance Window
The planned maintenance window is 01:00 AM–05:00 AM UTC (8:00 PM–12:00 AM Central).

Customer / Service Impact
Customers may experience intermittent service interruptions or brief connectivity issues while patching activities are performed. If interruptions occur, they are expected to be temporary and limited to the maintenance window.

Affected Platform Components
The maintenance applies to the Aloha Online Ordering WEA Production SQL Server 2016 (Enterprise) environment (production).
Posted May 04, 2026 - 16:57 UTC
This scheduled maintenance affected: Restaurant Engage (Online Ordering API-EMEA, Online Ordering Classic-EMEA).