BSL Core Upgrade for High Availability

Scheduled Maintenance Report for NCR Voyix Status

Completed

The scheduled maintenance has been completed.
Posted Feb 24, 2026 - 05:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 24, 2026 - 03:00 UTC

Scheduled

As part of our BSL High Availability (HA) initiatives, we will be performing maintenance to migrate the Core application workloads from our existing Kubernetes cluster to a new service mesh-based infrastructure. This upgrade enhances networking reliability, traffic management, observability, and overall platform resilience.

During this maintenance window, The Core Services, which are used for Authentication and Authorization calls, will be gradually shifted to operate within the new service mesh. The remaining services, Such as Order/TDM/Catalog, will move later on as a phased approach.

Expected Impact:
- No data loss or downtime is expected.
- Some services may experience brief intermittent errors during off hours as traffic transitions.

Regards,
NCR Voyix
Posted Feb 20, 2026 - 19:19 UTC
This scheduled maintenance affected: BSL Consumer & Loyalty (Consumer Data Management (CDM)-EMEA, Promotion Execution-EMEA, Stored Value-EMEA), BSL Items (Catalog-EMEA, Catalog Storage Service-EMEA), BSL Menu (Item Availability-EMEA, Menu v1-EMEA, Menu V2-EMEA), BSL Order (Delivery-EMEA, Digital Receipt-EMEA, Fulfillment Capacity-EMEA, Fulfillment Time-EMEA, Order-EMEA, Order History-EMEA), BSL Checkout (Central Returns-EMEA, Digital Coupons-EMEA, Emerald POS Configuration-EMEA, End of Day Service-EMEA, Picklist Assist-EMEA, Schedule Definition-EMEA, Selling Cart Service-EMEA, Selling Configuration Service-EMEA, Voyix Technical Docs-EMEA, WIC EBT-EMEA), and BSL Data (Site-EMEA, Tax Categories-EMEA, Transaction Document Management (TDM)-EMEA).