NCR Voyix Status logo

Upcoming Planned Maintenance – SQL Server Infrastructure Upgrade - EMEA

Scheduled Maintenance Report for NCR Voyix Status

Completed

The scheduled maintenance has been completed.
Posted Sep 08, 2026 - 04:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 08, 2026 - 01:00 UTC

Scheduled

At NCR Voyix, customer satisfaction and platform reliability remain our highest priorities. As part of our ongoing commitment to delivering a secure, stable, and high-performing Aloha Online Ordering experience, NCR Voyix is planning infrastructure enhancements within the EMEA production SQL Server environment.

These activities are currently scheduled to begin at the EMEA region on August 19, 2026, at 02:00 EMEA time for 3 hours,

Customers utilizing the EMEA SQL production environment may experience temporary service interruptions or periods of unavailability during scheduled maintenance windows.

NCR Voyix Infrastructure and Database teams will carefully plan and execute these activities to minimize customer impact and restore services promptly following validation of each maintenance phase. Technical teams will actively monitor the environment throughout the process to help ensure a smooth transition.

We appreciate your partnership, patience, and understanding as we complete these enhancements, which are designed to improve the reliability, performance, security, and scalability of the Aloha Online Ordering platform.

If you have any questions, please contact your NCR Voyix representative or NCR Voyix Support.
Posted Aug 27, 2026 - 17:33 UTC
This scheduled maintenance affected: Restaurant Engage (Online Ordering API-EMEA, Online Ordering Classic-EMEA).