O360 Customer Portal Degraded

Incident Report for NCR Voyix Status

Resolved

Dear Valued Clients,

Thank you for your patience, services have been restored.

We experienced a temporary issue affecting O360 within the Customer Portal.

Services are now fully restored.

We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns.

We’re in this together,
The NCR Voyix Team
Posted Feb 20, 2026 - 21:04 UTC

Update

We are continuing to investigate this issue.
Posted Feb 20, 2026 - 19:59 UTC

Investigating

Dear Valued Clients,

We are experiencing a temporary issue affecting the O360 application within Customer Portal.

We are taking immediate action to restore services. We will communicate with you as quickly as possible, and details will be shared as they become available.

We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team
Posted Feb 20, 2026 - 19:58 UTC
This incident affected: Support Engagement Tools (NCR Voyix Customer Portal-NAMER).