Aloha Online Ordering and Digital Ordering | Degraded Performance

Incident Report for NCR Voyix Status

Resolved

Service has been restored, and the issue affecting Digital Ordering and Online Ordering has been resolved.

If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.

Posted Oct 10, 2026 - 00:48 UTC

Identified

We have identified the issue affecting Digital Ordering and Aloha Online Ordering and are actively working to resolve it and restore service.

We will provide the next update by 9:10pm ET, or sooner if additional information becomes available.

Posted Oct 10, 2026 - 00:08 UTC

Investigating

We are investigating a service issue affecting Aloha Online Ordering and Digital Ordering in NAMER.

Our teams are actively working to identify the cause and restore any affected services.

We will provide the next update by 9:00pm ET, or sooner if additional information becomes available.

Posted Oct 09, 2026 - 23:40 UTC

This incident affected: BSL Order (Delivery-NAMER) and Restaurant Engage (Digital Ordering-NAMER, Online Ordering Classic-NAMER).