Update on Service Disruption: We were experiencing temporary issues affecting NCR Voyix BSL Menu V1 Pricing.
Resolved: Our monitoring systems alerted us about potential issues with incorrect prices, leading to immediate resolution efforts. Services are now fully resolved for NAMER and NAPAC.
Follow-Up: EMEA and NAPAC regions might experience issues, NCR Voyix teams have scheduled work during maintenance window to resolve the issues completely. In the limited scenarios you may see incorrect pricing, if so please repull your menu. NCR Voyix has resolved the issue. If the issue is still occurring, please reach out to support. We are conducting a root cause analysis to ensure this doesn't reoccur. Details will be shared as they become available.
Thank you : We understand the critical role out services play in your operations and appreciate your as a customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns.
We're on this. The NCR Voyix Team
Posted Apr 23, 2025 - 13:29 EDT
Update
Dear Valued Clients,
Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix BSL Menu V1 Pricing.
Resolved: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now fully restored for NAMER and NAPAC.
Follow-Up: EMEA and APAC regions might experience issues, NCRV teams have scheduled work during maintenance window to resolve the issue completely. In limited scenarios you may see incorrect pricing, if so please repull your menu. NCR Voyix has resolved the issue. If the issue is still occurring, please reach out to support We're conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available.
Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns.
We’re in this together, The NCR Voyix Team
Posted Apr 23, 2025 - 13:04 EDT
Identified
Dear Valued Clients,
We understand that Menu Pricing services may have been disrupted and we are implementing a solution to the issue.
Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix BSL Menu V1 Pricing.
Quick Action: Our monitoring systems alerted us about potential issues with incorrect prices, root cause was identified, and teams are implementing fix. In limited scenarios you may see incorrect pricing, if so please repull your menu. NCR Voyix has resolved the issue. If the issue is still occurring, please reach out to support
Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.
We’re on this, The NCR Voyix Team
Posted Apr 23, 2025 - 08:48 EDT
This incident affected: Menu v1-US, Menu v1-APAC, Menu v1-NAPAC, and Menu v1-EMEA.