CFC Degraded Performance for EMEA Region
Incident
Report for NCR Voyix Status
Resolved
Dear Valued Clients,
Our monitoring systems detected degraded performance impacting the CFC platform in the EMEA and APAC regions, associated with ongoing scheduled maintenance.
Upon detection, our technical teams promptly investigated the issue, identified the root cause, and implemented the necessary corrective actions. Continuous monitoring was conducted following the remediation to verify service health.
At this time, all services are fully operational, and system stability has been confirmed at 100%.
We’re in this together,
The NCR Voyix Team
Our monitoring systems detected degraded performance impacting the CFC platform in the EMEA and APAC regions, associated with ongoing scheduled maintenance.
Upon detection, our technical teams promptly investigated the issue, identified the root cause, and implemented the necessary corrective actions. Continuous monitoring was conducted following the remediation to verify service health.
At this time, all services are fully operational, and system stability has been confirmed at 100%.
We’re in this together,
The NCR Voyix Team
Identified
Dear Valued Clients,
We have identified the cause for Configuration Center degradation as any customer who utilizes configurationcenter.com will be affected due to an ongoing maintenance in the NAMER region for a new release. If you connect using ".com", you will be unavailable to connect until the release completes at 9am EDT.
We apologize for any inconvenience this is causing.
Regards,
NCR Voyix
We have identified the cause for Configuration Center degradation as any customer who utilizes configurationcenter.com will be affected due to an ongoing maintenance in the NAMER region for a new release. If you connect using ".com", you will be unavailable to connect until the release completes at 9am EDT.
We apologize for any inconvenience this is causing.
Regards,
NCR Voyix
Update
We are experiencing a temporary issue affecting NCR Voyix CFC Services.
Our monitoring systems alerted us that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available.
Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.
We’re on this,
The NCR Voyix Team
Our monitoring systems alerted us that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available.
Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.
We’re on this,
The NCR Voyix Team
Investigating
Dear Valued Clients,
We are experiencing a temporary issue affecting NCR Voyix CFC Services.
Our monitoring systems alerted us that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available.
Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.
We’re on this,
The NCR Voyix Team
We are experiencing a temporary issue affecting NCR Voyix CFC Services.
Our monitoring systems alerted us that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available.
Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.
We’re on this,
The NCR Voyix Team
This incident affected: Restaurant Manage (Configuration Center-EMEA, Configuration Center-APAC).